MAISON DE LA COUTURE

Return Policy

Read the terms, conditions and procedure for returning and exchanging goods

We hope you enjoy your shopping experience with us. Your satisfaction is always our first priority. “Contact Us” to get in touch with our customer service team and describe the items you want to return and the reason for your return. Report along with your order ID and SKU product number.

Our Return Policy is as follows:

  • You may return all products within 15 days(from the date you receive the items) of delivery for exchange or refund. The original bag and tag should be intact , not be damaged.
  • For the returned item(s), we will arrange a replacement or issue a refund after we have checked your return tracking number or receipt.
  • Please note the following items cannot be returned or exchanged: Swimsuit, lingerie,bodysuits, swimwear, jewelry, and accessories.
  • We do not accept returned items that were sent back by you directly without checking with us first.
  • Please do not make returns directly to the address on the package received.Only send to the address that our customer service provided.
  • If you wish to return the items to the nearest return address, please contact with us and our customer service will reply to you within 24 hours.
  • The original shipping fee and insurance are non-refundable. The returns will be made at your own cost.